Sales & Support

Reliable Partner in After-Sales Care

Viraj Sales & Service is a subsidiary company of Sys Universe, founded by Mr. Kiran Raut, a visionary leader with extensive experience in the ceramic industry. Having served in top machine and technology suppliers in the sector, Mr. Raut brings invaluable expertise to the company. 

Viraj Sales & Service, a subsidiary of Sys Universe, a dynamic and innovative company in the ceramic industry, commenced its operations on May 1, 2022. With a vision to revolutionize the sector, Viraj Sales & Service has quickly established itself as a leading sales & service provider of European machineries.

Our journey began with a clear mission: to bring the latest European ceramic technologies to the Indian market and provide superior technical support to industries in the ceramic sector. Led by a team of visionary professionals, we have infused the company with a spirit of innovation and a commitment to excellence.

At Viraj Sales & Service, we understand the evolving needs of the ceramic industry. Our dedicated team, consisting of experienced engineers and industry experts, continuously researches and identifies the most advanced technologies and techniques. By integrating these innovations into our solutions, we empower our clients to stay ahead of the curve and achieve unprecedented levels of productivity and efficiency.

Technical Support

Our highly skilled and experienced team of technical experts is available round-the-clock to address any queries, troubleshoot issues, and provide prompt resolutions. We understand that time is of the essence, and our team is committed to delivering efficient and effective technical support to minimize downtime and keep operations running smoothly.

Genuine Spare Parts

We recognize the critical role that genuine spare parts play in maintaining the performance and longevity of our solutions. As an authorized partner, we ensure the availability of authentic and high-quality spare parts for all our products. By using genuine parts, our clients can have confidence in the reliability, compatibility, and performance of their ceramic machinery.

Preventive Maintenance

Our After Sales & Service team offers preventive maintenance programs tailored to the specific needs of our clients. Regular maintenance and inspections help identify potential issues early on, allowing for proactive measures to be taken to prevent breakdowns and optimize performance. Our experts will work closely with you to develop a maintenance plan that ensures the longevity and optimal functioning of your equipment.

Training & Knowledge Transfer

We believe in empowering our clients to make the most of our ceramic technologies. As part of our After Sales & Service, we provide comprehensive training programs to ensure that your team is well-equipped to operate, maintain, and troubleshoot our solutions effectively. We aim to transfer knowledge and expertise, enabling your workforce to maximize productivity and achieve outstanding results.

At Viraj Sales & Service, our  team is committed to building long-term partnerships with our clients. We are dedicated to providing exceptional support, ensuring that your investment in our ceramic technologies continues to deliver value for years to come. With our comprehensive after-sales services, you can have peace of mind knowing that you are backed by a team of experts who are invested in your success.

Learn about how we can help you with your business needs